Managed Services

We take complete care of your IT Support issues with our Managed Services. Our seemsless solutions ensure we take responsibility to maintain and anticipate the correct processes and functions in order to improve your operations, resulting in reduced costs.

How McLaren IT Managed Services Benefit Your Business

  • Round the clock 24/7, follow the sun support coverage.
  • Service Desk team providing support from our Operations Centre.
  • London UK based.
  • Super Fast Service, respond to issues within 10 minutes.
  • High availability to ensure all incidents and requests are captured.
  • Effective 1st and 2nd line remote support solutions and services.
  • Taking ownership of issues from inception through to resolution.
  • Enhanced end user experience delivered through better incident management.
  • High level of first time fix for resolution of incidents.
  • Customised solutions to meet all of your requirements.
  • Deliver improved quality of client service and end user engagement by building strong relationships.
  • Utilise knowledge base systems for faster resolution of recurring or routine incidents.
  • Strong Deskside presence providing reinsurance and effective service delivery. 
  • More cost effective for businesses by reducing capital expenditure.
  • Conduct regular review meetings to ensure you are getting what you need from us.
  • Provide and maintain high levels of service quality and availability ensuring SLA targets are met.
  • Post support on any work completed, minimising the potential impact of issues.
  • Restore normal service operations as quickly as possible and minimising the impact on business operations.
  • Drive efficiencies and optimise resources by allowing existing staff to focus on other initiatives.
  • Effective absolute stakeholder management.
  • Replacement laptops and smart mobile technology custom delivered anywhere, minimising downtime.
  • Ensuring smooth continuation of business operations during pandemics and natural disasters. 
  • Enterprise Mobility Solutions are supported making your business more agile and secure.
  • Utilise the latest Mobile Device Management.

How McLaren IT Solutions Can Benefit Your Business

  • 24/7 Service Desk, follow the sun coverage. 
  • Providing effective 1st and 2nd line remote support services from our London UK based operations center.
  • Taking complete care of your IT Support issues with our Managed Services.
  • Super Fast Service, respond to issues within 10 mintutes. High availibility to ensure all incidents and request are captured and resolved in a timely manner.
  • Excellant customer engagment. Provide and maintain high levels of service and availibility ensuring SLA targets are met.
  • Optimised and secure workplace systems. Maximising system availibility, minimising downtime.
  • Effective absolute stakeholder management.
  • Provide complete support for Enterprise Mobility devices, keeping you secure, compliant and agile. Giving you control of your technology, whilst on the go.
  • Replacement laptops custom delivered anywhere, minimising downtime.
  • Workspace Services and Infrastructure Projects implemented by adhering to best practice and project management priciples.
  • Post support on any work completed the next business day.
  • Complete WEEE certified IT Recycling solutions provide
  • Conduct regular review meetings to ensure you are getting what you need from us.

Contact McLaren IT To Begin Your Seamless Technology Journey With Us

Contact us

Call us on +44 (0)20 7846 0091. Alternatively click on the link to contact us by sending a simple email.

We'll visit you

We will come to you to discuss your objectives to ensure our support and technology solutions are suitable.

You get results from day one

You will have access to our superior support and technology solutions from day one. We review your service regularly to ensure optimal service delivery.

Interact With Us

Interact with us and we wll have a Business Development Representative contact you.